{% include 'topnav.html' %}
Back to Orders

Order #{{ order.display_id }}

Placed on {{ order.created_at|date:"F j, Y" }} at {{ order.created_at|date:"g:i A" }}

{{ order.get_status_display }}
{% if is_admin %}

Administrator Controls

{% csrf_token %}
{% endif %}

Order Progress

{% for step in progress_data.steps %}
{% if not forloop.last %} {% endif %}

{{ step.name }}

{% if forloop.counter0 == progress_data.current_step %}
{% endif %}
{% endfor %}

Order Information

Cloud Service:{{ order_details.cloud_service }}
Storage Device:{{ order_details.storage_device }}
Storage Size:{{ order.storage_size|default:"Not selected" }}
Total Files:{{ order_details.file_count }}
Total Size:{{ order_details.total_file_size }}
Last Updated:{{ order_details.last_updated|date:"M d, Y H:i:s" }}

Payment Information

Amount:{{ order_details.payment_amount }}
Currency:{{ order.payment_currency }}
Payment Method:{{ order.payment_method|default:"Not specified"|title }}
Status:{{ order_details.payment_status }}

Shipping Information

Shipping Address:{{ order_details.shipping_address|linebreaksbr|default:"Not provided" }}
Storage Device:{{ order.get_storage_type_display|default:"Not selected" }}
Storage Capacity:{{ order.storage_size|default:"Not selected" }}
Shipping Status:{% if order.status == 'shipped' %}In Transit{% elif order.status == 'delivered' %}Delivered{% elif order.status == 'cancelled' %}Cancelled{% else %}Not Shipped Yet{% endif %}

Download Status

{{ file_summary.downloaded }}
Downloaded
{{ file_summary.failed }}
Failed
{{ file_summary.pending }}
Pending
{{ file_summary.in_progress }}
In Progress
{% if file_summary.has_failed %}

Download Issues Detected

{{ file_summary.failed }} file(s) failed to download.

{% endif %} {% if file_summary.has_pending and not file_summary.in_progress %}

Downloads Pending

{{ file_summary.pending }} file(s) are waiting to be downloaded.

{% endif %} {% if order.download_started_at %}
Download Started:{{ order.download_started_at|date:"M d, Y H:i:s" }}
{% endif %} {% if order.download_completed_at %}
Download Completed:{{ order.download_completed_at|date:"M d, Y H:i:s" }}
{% endif %}

Order Timeline

{% for event in timeline_events %}
{% if not forloop.last %}
{% endif %}

{{ event.title }}

{{ event.date|date:"M d, H:i:s" }}

{{ event.description }}

{% endfor %}

Files in This Order

Detailed list of all files with download status

{{ file_summary.total }} Total Files
{% for file in file_details %} {% empty %} {% endfor %}
{{ file.name }}{% if file.file_path %}

{{ file.file_path }}

{% endif %}
 {{ file.formatted_size }}
{{ file.status|title }}{% if file.progress > 0 and file.status == 'downloading' %} ({{ file.progress }}%){% endif %}{% if file.progress > 0 and file.status == 'downloading' %}
{% endif %}
 {% if file.downloaded_at %}
{{ file.downloaded_at|date:"M d, Y" }}{{ file.downloaded_at|date:"H:i:s" }}
{% else %}-{% endif %}		 {% if file.error_message %}
{{ file.error_message|truncatechars:40 }}
{% else %}-{% endif %}

No files found for this order

Files will appear here once selected
Contact Support
{% include 'footer.html' %}